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README DS9.TXT
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1999-08-10
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STAR TREK: DEEP SPACE NINE™ COMPANION
Version 2.0
_____________________________________
CONTENTS
I. Minimum System Requirements
II. Using the Guide with the Encyclopedia
III. Installing The Deep Space Nine Companion
IV. Adjusting your system
V. Troubleshooting
VI. Technical Support
_____________________________________
I. MINIMUM SYSTEM REQUIREMENTS
------------------------------
Windows 95/98:
Pentium 90 or higher
16 Mb free ram
15 Mb hard disk space
16-bit color
2X CD-ROM drive, 4X recommended
Macintosh:
PowerPC
System 7.5 or above
16 Mb free ram
15 Mb hard disk space
Thousands of colors
2x CD-ROM drive, 4x Recommended
II. USING THE COMPANION WITH THE STAR TREK ENCYCLOPEDIA
------------------------------
All of the video clips in the Companion can be
accessed while you are using the 1999 version of the
Star Trek Encyclopedia CD-ROM.
When you are browsing in the Episodes index
portion of the Encyclopedia, a VIDEO button will appear,
inviting you to swap CDs to view the clip for that Episode.
NOTE: It is not necessary to "install" the Episode
Guide if you only want to see the episode video clips
in the Encyclopedia. However, the episode synopses in
the Companion are more detailed than the episode
entries in the Encyclopedia; and the video clips
in the Companion may be enlarged, while only one
video size is available in the Encyclopedia.
Scripts are only available here in the Companion.
III. INSTALLING DEEP SPACE NINE(TM) COMPANION
------------------------------
Installation for Macintosh™ Users:
1. Insert the CDROM into your Mac.
2. Double-click on the disk icon, "DS9 Companion" which
appears on your desktop to open the CD's window.
3. Double-click the "DS9 Companion Installer" icon
and follow the instructions which appear.
4. If you do not already have Quicktime 3, proceed with the
Quicktime installation which follows.
Macintosh - Starting the Program______________
Double-click the "DS9 Companion" icon in the "DS9 Companion
Folder" folder.
(If you would like to locate the Player in a
more convenient location, you can make an Alias for it.
How to Make an Alias: Select the Player icon by
clicking on it only once. Type command-M.
That creates a new icon you can drag anywhere.)
Installation for Windows™ Users:
1. Insert the "DS9 Companion" CD into your CDROM drive.
2. From the START menu, select "Run..."
If your CD-ROM drive is letter D, type "D:\SETUP.EXE" and
click "OK". This will begin the installation routine.
Follow the onscreen instructions. For best performance,
we recommend that you install all the options.
You only need to install QuickTime once, so you may skip
this option when you are installing the DS9 Companion as
well. The version of QuickTime for Windows on the
CD is 3.0.2. If you have an even later version, then
you may skip the Quicktime option entirely.
IV. ADJUSTING YOUR SYSTEM (Mac and Windows)
------------------------------
You may pre-set your monitor to
thousands of colors (16-bit) or millions of colors (24-bit), but
the program is optimized for16-bit (thousands).
The fixed image size of Companion is 640x480,
although the photo windows can be
dragged anywhere.
V. TROUBLESHOOTING
------------------------------
Having other applications open while the Companion
is running can cause poor performance. We highly recommend
quitting any other program, turning off networking, and
disabling any unnecessary system extensions.
WINDOWS USERS: VIDEO DRIVER SETTINGS
Some problems, such as your computer locking-up upon
startup of the Companion, can be traced to the
settings of your display driver. In some cases changing
the video resolution may help. Consult your hardware
supplier's documentation for details if you need
assistance with these settings.
Also for Windows users: Please turn off wallpaper and
disable any kind of custom shell program before running
the Companion. Be advised that inadequate DOS memory
is frequently the cause of poor performance or missing
graphics or sound.
VI. TECHNICAL SUPPORT
------------------------------
Support: WINDOWS USERS ----------------------------------
We hope your experience with the Companion is
trouble-free. But if you have any problems,
after having read through the following steps,
Technical Support is available as described below:
Before you call...
Video drivers and system settings(Win95/98)_________
Information about your system's video drivers can often assist
our Technical Support staff in diagnosing problems that are
encountered when running the program.
To get information about your system's video drivers:
1. Right-click the My Computer icon and select Properties.
2. Click on the Device Manager tab.
3. Double-click on Display adapters.
Device Manager also displays settings for hardware devices that
are not fully supported by Windows or are using device drivers
that need to be updated.
Contact the system vendor or manufacturer if any subkeys, such
as those under 'Display adapters' or 'Sound, video and game
controllers' are displayed with a red X or yellow exclamation
mark.(Click the plus [+] sign to see the subkey.)
Your Windows Configuration Information____________
Please have the following information ready if and when you call:
1. The product name and version number located at the top of
this ReadMe file.
2. The processor and clock speed of your computer (e.g., P2/90).
3. The brand name of the sound device installed in the computer.
4. The amount of free memory (memory available to run the
program) that the computer has. (Open Explorer on the desktop
and select About Windows 95 from the Help menu.) From the
dialog box that appears, write down the Memory and System
Resources values.
5. The complete and exact error message reported by the
program (if any).
Telephone: (303) 739-4020.
Fax: (303) 739-4513, 24 hours daily.
E-mail: support@ssi.teksupport.com
Support: MACINTOSH USERS ----------------------------------
We hope your experience with the DS9 Companion is
trouble-free. But if you have any problems,
after having read through the following steps,
Technical Support is available as described below:
Before you call...
It is essential to have the following information ready:
1.) Product name and version number of this product, available
from the top of this ReadMe file.
2.) The model name of your Macintosh.
3.) The system version number and memory. Under the Apple
menu, select About This Macintosh (or About This Computer in
System 7.6 or higher). In the dialog box that appears, the system
version number will be at the upper right and the memory at
the lower left as "Total Memory".
Telephone: (303) 739-4020.
Fax: (303) 739-4513, 24 hours daily.
E-mail: support@ssi.teksupport.com
__________________________________________________________
Published by Simon & Schuster Interactive,
a division of Simon & Schuster,
the publishing operation of Viacom Inc.
1230 Avenue of the Americas, New York, NY 10020
STAR TREK (tm) and (c) 1999 Paramount Pictures.
All Rights Reserved.
STAR TREK and Related Properties are Trademarks of Parmount
Pictures. (c)1999 Simon & Schuster Interactive, a division of
Simon & Schuster Inc. Microsoft and Windows are registered
trademarks of Microsoft Corporation.
QuickTime, the QuickTime logo, and Macintosh are registered
trademarks of Apple Computer Inc. Used under license.
Made with Macromedia, a trademark of
Macromedia, Inc. All rights reserved.
Developed by IMERGY(r) www.imergy.com.
IMERGY is the registered trademark of The Imergists, Inc.
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